FutureMe SA
Terms & Conditions

1. About FutureMe SA

FutureMe SA ("FutureMe SA", "the service") is an AI image product owned and operated by NHL Group ("NHL Group", "we", "us", "our"), a company based in South Africa that also trades as Aaka Technologies. Payments for FutureMe SA may therefore appear as Aaka Technologies. It includes the #IfSheSurvives gender-based violence (GBV) and femicide awareness campaign. By uploading a photo or paying for an image you agree to these Terms & Conditions.

2. What you get and what it costs

You upload one photo of yourself, choose a transformation (for example “Me at 90” or “My future self”) and receive one AI-generated image for a once-off payment of R10 (South African rand). The price is shown before you pay. There is no subscription, no debit order and no recurring charge — you are charged once for each image you order.

3. Who may use the service, and your photo

• You must be 18 years or older.
• You may upload only a photo of yourself. Photos of other people, and of children, are not allowed.
• By uploading, you confirm the photo is of you and you consent to it being processed as described in our Privacy Policy, including automatic checks and AI processing.

4. AI-generated images

• Images are created by artificial intelligence and are not a prediction of your real future, appearance, career or wealth.
• Results vary. We aim to keep you recognisable, but we cannot guarantee any particular likeness, quality or style. A clear, well-lit, front-facing photo of just you gives the best result.
• Every image carries an “AI-generated” label and a reference code. Please leave them in place and do not present the image as a real photograph.

5. Payment

Payments are processed securely by Paystack. You can pay by the methods Paystack offers at checkout. We never see or store your card or bank details; we only receive confirmation that payment succeeded, the amount and a payment reference. Your image is only created once payment is confirmed. All prices are in South African rand (ZAR).

6. Delivery

The service is digital. After your payment is confirmed your image is normally ready in about a minute and is shown on your private order page, where you can download it and share it. There is nothing to be posted. If your image is not delivered, see “Refunds & cancellations” below.

1. We could not create your image

If we are unable to generate your image after you have paid, you may retry at no extra cost. If it still cannot be delivered, or you were charged more than once for the same order, we will refund you in full. Email info@nhlgroup.co.za or call 012 013 3358 and quote your order or payment reference. Refunds are made to the original payment method through Paystack and normally reach you within 5 to 10 business days, depending on your bank.

2. Images that were delivered

Each image is created to your specification (from your own photo and your chosen transformation) and delivered to you digitally and immediately, so a delivered image is otherwise non-refundable and, to the extent the law allows, the cooling-off period for online purchases does not apply. If you believe a delivered image is defective, or you have another concern, contact us within 7 days and we will consider it fairly.

3. Your legal rights

Nothing in these terms limits any right you have under the Consumer Protection Act or the Electronic Communications and Transactions Act that cannot lawfully be limited.

4. Cancelling before you pay

You can stop at any point before payment and nothing is charged. Photos uploaded for an order that is never paid for are deleted automatically within 24 hours.

1. Prohibited use

• Upload a photo of anyone other than yourself, or any photo of a child.
• Use the service to impersonate, defame, harass, threaten or deceive anyone, or for any unlawful purpose.
• Upload sexual, violent or otherwise unlawful content, or try to bypass our safeguards, checks or rate limits.
• Use an image to suggest that a real person is injured, abused or a victim of a crime.

We may refuse or cancel an order that breaks these rules, remove any image and block people who misuse the service. Photos are checked automatically before they are processed.

2. Reporting an image

Anyone can report an image, using the reference code printed on it, on the FutureMe SA report page. Reports about consent, harassment or a child hide the image immediately while we review it. You can also email info@nhlgroup.co.za.

1. Awareness — not a donation, not a profit

#IfSheSurvives is an awareness campaign about gender-based violence and femicide in South Africa. Sharing your portrait helps start conversations that matter. Your R10 is not a donation or a fundraiser, and NHL Group does not profit from the GBV cause. It is the price of your image: a once-off service fee that covers the actual AI, hosting and payment-processing costs of creating it, so the campaign can keep running. We do not claim that any part of it is donated to a charity, shelter or organisation. If a real, verifiable giving arrangement is ever put in place, we will state it clearly and truthfully on the campaign page.

2. If you need help

If you or someone you know is in danger or needs support: GBV Command Centre (24 hours, free) 0800 428 428; Stop Gender Violence helpline (free) 0800 150 150; free “Please Call Me” USSD *120*7867#; SAPS emergency 10111. The campaign page also has a “Leave quickly” button, but it cannot erase your browsing history — use a private window if someone else may check your phone.

1. Your image and intellectual property

You may download, keep and share your generated image for personal use. We do not publish your photo or image, or use it in adverts, without your separate permission. The FutureMe SA name, artwork and website content belong to NHL Group. Your image is deleted automatically after a short retention period (see our Privacy Policy), so please download it.

2. Availability

We work to keep the service running but do not guarantee it will always be available or error-free. Third-party providers (AI, payments, hosting) may occasionally affect availability.

3. Limitation of liability

The service is provided “as is.” To the maximum extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing here limits liability that cannot lawfully be excluded.

4. Changes to these terms

We may update these terms from time to time. The date at the top shows the latest revision; the terms in force when you place an order apply to that order.

5. Governing law

These terms are governed by the laws of the Republic of South Africa.

6. Contact us

NHL Group (trading as Aaka Technologies), South Africa. Email info@nhlgroup.co.za · Phone 012 013 3358 · WhatsApp 063 236 3286.